A well-known problem with technical maintenance and service delivery stems from the conflict that can arise through so-called “silo effects” 1 (Hotaran, 2009), i.e., when people in various functions who are expected to work together do not meet this expectation. While silo behaviours could be present in various functions of an organisation, this article focuses on the impact on asset management.
What are the common issues causes and what are some ways to address the problem?
Take a look at the ISO/TC251 Asset Management Committee document “Guidance on the Alignment of Functions” published August 2022 and found at: ISO TC251 WG5 GAF August 2022 EN.pdf