Canada’s St. Lawrence Seaway Management Corporation (SLSMC) is in the process of upgrading its Infrastructure Management Support System (IMSS), whilst also simultaneously implementing an Asset Management Eco-System (AMES) to align with ISO 55001. The Corporation seeks to formally define Stakeholder Value with a view to implementing Value-based Decision-making via the IMSS.

As part of formalising its Asset Management System, SLSMC developed an Asset Management Value Framework with significant Internal and External Stakeholder engagement. The analysis of the Internal and External Contexts provided the opportunity to further define stakeholders’ needs more clearly in a way that might be used to define Value. This process enabled SLSMC to identify key Internal and External Risk Factors crucial to the sustainable seaway service delivery.

In this presentation, Iqbal Singh Biln will share how SLSMC went about defining stakeholder value from Seaway Assets by exploring the Drivers of Value, the associated risks, and their impact on Seaway services in the current operating context.

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About the speaker:

Iqbal Singh Biln, Manager, Corporate Technical Programs, St. Lawrence Seaway Management Corporation, Canada

Iqbal Singh Biln is a “hands-on” certified engineering professional with 35 years varied experience in management of engineering, maintenance, operations, and infrastructure in the heavy industrial industry (mining & inland navigation).

Iqbal holds a Bachelor of Mech. Engineering Degree from Central Queensland University, Rockhampton, Queensland, Australia and an MBA from State University at Buffalo, New York, USA.  He also is a Certified Asset Management Assessor and a Certified Maintenance Management Professional. As a Six Sigma Champion, Iqbal is committed to excellence through continuous improvements, and always has the desire to accomplish and exceed business goals and initiatives.

For the last 25 years he has held various management positions at the St. Lawrence Seaway Management Corporation, Ontario, Canada and currently serves as the Manager, Corporate Technical Programs.